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PRIVACY POLICY

Privacy & Safety

PERSONAL INFORMATION WE COLLECT

To fulfill your order, we collect certain necessary information, which you authorize Wix to provide to us, including your:

  • Name

  • Email address

  • Postal address

  • Payment information

  • Product details of your order

You may also choose to share additional personal information with us, such as for custom orders, when you contact us directly.

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WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

We rely on several legal bases to collect, use, and share your information, including:

  • To provide our services: We use your information to process your order, resolve disputes, and offer customer support.

  • With your consent: When you opt into our mailing list, you provide affirmative consent, which you may revoke at any time.

  • To comply with legal obligations: We may retain and use your information to meet tax laws or respond to legal claims.

  • For legitimate interests: We use your information to improve our services, provided these interests do not override your rights. This includes compliance with Wix Policy and Terms of Use.

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INFORMATION SHARING AND DISCLOSURE

We respect the privacy of our customers and only share personal information in the following limited circumstances:

  • Wix: Information is shared with Wix to provide our services and meet obligations under Wix Policy and Terms of Use.

  • Service Providers: We may engage trusted third parties (such as delivery companies) and share your information only as necessary to perform their services.

  • Business Transfers: In the event of selling or merging our business, your information may be disclosed in accordance with the law.

  • Compliance with Laws: We may retain and share your information if required to respond to legal requests, prevent fraud, enforce agreements, or protect the safety of customers and others.

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DATA RETENTION

We keep your personal information only as long as necessary to provide you with our services or to comply with legal requirements. This typically means we retain your data for a period of 5 years to:

  • Resolve disputes

  • Comply with regulatory obligations

  • Enforce agreements

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YOUR RIGHTS

If you reside in certain jurisdictions, such as the EU, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Change, Restrict, Delete: You may request changes, restrict processing, or ask us to delete your personal data unless legal reasons prevent us from doing so.

  • Object: You can object to our processing of your data based on legitimate interests or unsubscribe from marketing messages. In such cases, we will delete your information unless we have legal grounds to retain it.

  • Complain: If you are in the EU and wish to raise concerns about our handling of your data, you have the right to file a complaint with your local data protection authority.

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HOW TO CONTACT US

If you have any questions or concerns about your personal information, please contact us at meow@jungleemaau.com.

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