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SHIPPING & RETURNS

Shipping Policy

We ship from Pune, Maharashtra to all states of India via India Post(EMS Speed Post) and via India Post (Air Parcel) - to all other countries.

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SHIPPING COSTS:

Shipping costs depend on the weight of the parcel and destination:

India: ₹60.00 — ₹350.00

Other countries - ₹700 — ₹4500

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ORDER PROCESSING AND DELIVERY TIMES

It usually takes up to 7 days to process your order. We ship all orders once a week on Wednesday.

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DOMESTIC SHIPPING

Domestic items will be shipped by India Post(EMS Speed Post). This usually takes 3-5 business days unless otherwise noted. We are not responsible for delays caused by the India Post(EMS Speed Post) after your item ships.

Tracking information will be sent to the buyer upon shipping.

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INTERNATIONAL SHIPPING

International parcels will be shipped by India Post(Air Parcel). This usually takes 7-30 business days unless otherwise noted.

We are not responsible for delays caused by the India Post or your local post after your item ships.

Tracking information will be sent to the buyer upon shipping.

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SHIPPING UPGRADES

If you would like your item shipped any other delivery system, or urgently, please contact us at meow@jungleemaau.com and we will see if we can help.

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INCORRECT ADDRESS

We ship to the exact address provided by the purchaser. We are in no way responsible for items being mailed to the incorrect address.

If an item is returned by the India Post due to incorrect address information we will contact the buyer asap to obtain the correct address. Buyer will be responsible for all additional shipping charges.

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DELAYED OR LOST PACKAGES

We are not responsible for delays caused by the India Post. We have no control over your package once it has shipped. Please use your tracking number or call the India Post to inquire about the status of your package if you have a question. We estimate delivery times as specified by the India Post and can not be held responsible if your package encounters a delay.

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PAYMENT

Wix keeps your payment information secure. Junglee Maau never receive your credit card information.

Currently we accept payments via Razorpay system for purchases from India(in Indian Rupee).

For International payments please select Manual Payment to see the instruction.

If you want to pay using any other payment system - please contact us at meow@jungleemaau.com.

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CANCELLATIONS

If you need to cancel your order, for any reason, please contact us ASAP. You will only be able to cancel an order before your item ships. Once your item has shipped this becomes a case of a returned item. Please see our return policies for more information.

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Questions about your order?

Please contact us at meow@jungleemaau.com if you have any problems with your order.

Return & Exchange Policy

RETURNS, EXCHANGES, DAMAGES, AND LOST PACKAGES

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We gladly accept returns and exchanges.

Contact us within: 3 days of delivery

Dispatch items back within: 7 days of delivery

The following items can't be returned or exchanged.Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalised orders

  • Digital downloads

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CONDITIONS OF RETURN

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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CANCELLATIONS

If you need to cancel your order, for any reason, please contact us ASAP. You will only be able to cancel an order before your item ships. Once your item has shipped this becomes a case of a returned item. Please see our return policies for more information.

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Questions about your order?

Please contact us at meow@jungleemaau.com if you have any problems with your order.

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